Terms & Conditions

01. By accessing and placing an order with Rekkids you agree to be bound by the terms and conditions that follow.

02. Any personal data you enter either directly on the website or by electronic mail will be used by us in accordance with our Privacy Policy and you accept our Privacy Policy.

03. Data you enter on the website must be accurate and true and kept up to date by yourself.

04. By creating an account you are responsible for your email address, user details and password. We will not be liable to you or any third party for any loss or damage arising from unauthorized access of your account.

05. We reserve the right to change these Conditions at any time and your use of the website following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must stop using the website.

06. Products for sale on this website may be altered, withdrawn and are subject to stock availability. We will not be liable for any delay if a supplier is late in delivering products to us.

07. Pre-Order item(s) once in stock will be dispatched automatically provided postage has been paid.  If you have selected ‘Add To Existing Order’ at Checkout a payment for postage will be required.  Once in stock, failure to pay postage for any item(s) you have ordered after a period of 21 days has passed will result in your order being cancelled and those item(s) will be sold to other customers with no refund offered.

Should a pre-order item become unavailable or if a pressing does not go ahead for any reason we will refund that item.  Please see our Refund Policy for further information.

08. When you select ‘Add To Existing Order’ at checkout, those item(s) will be held for a maximum of 180 days.  It is your responsibility to contact us and request orders to be dispatched where you have not paid for any postage.  Should you fail to do this, your order will be cancelled and any items held will be sold to other customers and no refund offered. 

09. You will not be entitled to any compensation should you not be able to access the website for any reason.

10. You must be 18 years old to use the website as the site may contain content not suitable for anyone under 18.

11. Your contract for purchasing products through the website is with Rekkids and you agree that by providing any payment details that they are your own and there are sufficient funds to cover the items ordered.

12. Customers signing up and or placing an order are automatically added to marketing for release information, competitions and special offers.  You may unsubscribe from marketing at any time.

13 Duplicate orders/items.  If you have ordered an item several times either in the same order or across several orders, we will dispatch those orders as normal.  It is up to you to keep track of what you have ordered. No refunds will be offered on duplicate orders/items, however, if you notify us before an order is dispatched we can change item(s) to other item(s) that are currently in stock. 

14. All image and audio content is used by permission of the copyright holders or their agents, and/or according to fair dealing as per the UK Copyright, Designs and Patents Act 1988.

15. Note that packages to international destinations may be subject to import duties, VAT and other charges, we do not refund these charges as we have no control or visibility over these so they are not included in postage charges.

16. Orders will be shipped to the address given provided it matches the confirmed PayPal address.  Any orders that have an alternative address will be shipped to the confirmed PayPal address instead due to the PayPal claims system. 

17. Discount codes for new customers are for their first order only.  Any existing customers using these discount codes without our permission will be required to pay the discount balance of their order(s) before any order(s) are shipped. 

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