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FAQs

What are your operating hours?

We are open from 10:00 until 15:00 GMT Monday to Friday.  You can still contact us outside of these times and we aim to reply as soon as possible.  

Will I be charged Insurance on top of delivery charges? 

No, we do not charge for insurance.

Can I combine orders? 

Yes, if you have requested to do so at checkout you can add and combine numerous orders together.


Can I order more than one copy of an item? 

Yes, if there is sufficient stock if it is a new release, however, certain releases are restricted to 1 copy per customer where it is a high demand item such as I Love Acid releases.  Used records for sale are likely to be limited to one copy though.

There was an issue with payment will I still be able to order the item(s) in my basket? 

If you don't pay at the time of ordering you risk losing any item(s) to someone else as we can't hold records that aren't paid for. 

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